How to get the Best out of your Headway Pickup System in use


1) Control & EQ
2) Guarantees
3) Fitting Experience
4) Quiet Plug In
5) Battery Requirements
6) Cables & Connectors
7) Changing Strings
8) Best Sounds
9) Minimise Feedback
10) Storage Advice
11) Liability
12) Problem Prevention
13) Trouble-shooter Checklist
14) Systems Under Development

1)  CONTROL & EQ

Volume controls (“C”,  “X” or T.V. ) are useful in matching the output of the instrument to that of another, to vary volume throughout a performance, to allow silent tuning, or to help produce the optimum output to suit an amp or FX unit.

Tone Controls (“C”,  “X”  ) offer the ability to fine-tune the shape of your own sound to suit instrument, playing style, environment and personal taste. Headway active tone controls compliment the instrument type, offer treble shelving, centre detents and are designed to be immediately to hand.

On the  “FEQ” the main equalisation problem has been solved, in the units naturalistic  mid cut, which counters steel strung instrument’s tendency to amplify a mid range hump.  The FEQ also provides a steeper cut to low-end bass boom.

“The Snake”  & NYL: Here the only EQ is in a low-end roll off to cut body noise, which is applied to all Headway products.  Nylon strings do not normally require  a  mid cut to be applied, indeed some players prefer a slight mid boost.

“Snake” + Controls:  The “Snake TV” (Tone & Volume controls) may be purchased, or with controls added to a standard version.  This only offers a passive treble cut control, similar to that on most electric guitars.  See instructions below.

Volume & tone controls ( where applicable ) boost when turned clock wise, and cut, when turned anti-clockwise. Centre detents on tone controls  denote  a  roughly flat  response.

When fitted with tone controls on the side of the instrument and the green fitting label is facing the inside of the instrument’s top, a person holding the instrument in the normal way, looking at the controls from above, would find  the controls (“C” & “X” ) aligned as follows:

           i)  treble - small, upper knob on left pot shaft, with centre detent;

           ii)  bass - larger, lower knob on left pot shaft, with centre detent;

           iii)  vol - small, upper knob on right pot shaft, with no detent;

           iv)  mid  - larger, lower knob on right pot shaft, with centre detent.

2)  GUARANTEES

“HE1” and “Snake” pickup and pre-amp units are not suitable for splitting for separate use. Any such attempts may cause damage & invalidate the guarantee.

HE1 RANGE GUARANTEE -  The 5 Year Guarantee, applies, to labour (not fitting to instrument), plus all parts, for the original owner, except pots, knobs and end pin jacks. since while these are high specification components, their life is dependent, primarily, upon factors beyond Headway’s control, such as care in use and fitting.  A Six Month Guarantee will apply to these other parts. Always retain proof of purchase.
Guarantees are validated by completing & returning the card. The removal of the SER No., or attempts to open the pre-amp, damaging its tamper evident label, will indemnify Guarantees. Products returned, must be sent pre-paid.

The Snake” Guarantee - As above, but read “12 Months” instead of “5 Years”.

3)  FITTING EXPERIENCE?   While the “HE1” & “Snake” may be purchased as a means of improving on your current pickup system, where existing under saddle pickups or pre-amps have been in place, any modifications to the instrument that may be necessary  would be a skilled job and SHOULD ONLY BE  CARRIED OUT BY AN EXPERIENCED LUTHIER OR INSTRUMENT MAKER / REPAIRER. Headway will NOT be held responsible for damage caused to instrument or “HE” System through attempted DIY, or unqualified fitting of the system.
If in doubt, contact your local luthier or Guitar workshop, via Yellow Pages, the local/music press, or Headway.
However, it is not necessary to drill the sides of your instrument for controls to the “C” Pre-amp, since that entire unit can be fitted inside the body, on a simple bracket. This might be roughly “U” shaped, with pre-amp held in place on pot bushes, fixing to top block and with controls pointed towards sound hole, allowing pre-setting of controls.

4) QUIET PLUG IN: The “HE” Series   incorporates an FET switching system, reducing the amplified clunk, when plugging in and out of the device.

While it is impossible to eliminate all plug-in noise by these means, it will be most effective if you plug into and out of the socket, in one sharp move. “The Snake” P/U’s modest clunk is also minimised with a sharp plug in action.  The noise can be virtually eliminated, by Switchcraft quiet switching jack plugs, connected to Pre-amp outputs (not external pre-amp inputs), or by channel muting.

5) BATTERY REQUIREMENTS - Headway recommends using an Alkali or Lithium PP3 / 6F22 battery, from a reputable source, in native text, noting "use by" time. Keep a spare and based roughly on limited weekend use  for:

i)  HE1 Range  - change an Alkali at least once a year.

ii)  “Snake” -  change an Alkali battery at least every 18 Months

iii) Where regular multiple weekly use is made, change alkali battery every 3-6 months

The Lithium should last 2-3 times longer. Reduced treble/output, offers  a warning of low battery power.  Monitor for leaks!
Headway battery terminals are non-reversible to prevent reverse polarity non-functioning/damage.
UNPLUG WHEN NOT IN USE TO SAVE BATTERY LIFE!


6)  CABLES & CONNECTORS - Your weakest points, in the long chain of devices to the speakers, are invariably leads & connectors, particularly the jack (guitar) lead, so for best results, Headway recommends that you use low noise, single core, flexible, screened cable, of up to around 33 feet (10 Metres) on the output from the pre-amp. Alternatively, the use of  DTI / Government Approved Radio Transmitters is effective. USE ONLY WESTERN DESIGNED METAL JACK PLUGS, i.e., Switchcraft, Neutrik, Deltron, Horizon or Rendar/Schurter.

7) CHANGING STRINGS.  When re-stringing, where under saddle pickups are fitted, you are advised to change strings one at a time, to minimise the possibility of disturbing the balance.  However, the removal of all strings should not normally be a problem where pickup has been fully bedded in with saddle.

8)  BEST SOUNDS  You  are be advised to use a full range PA (3 way speakers with dedicated mid) possibly alongside a decent acoustic (backline) guitar combo. PIEZO CERAMIC TWEETERS/HORNS ARE GENERALLY BEST AVOIDED.  A little digital reverb should help provide best  results for most situations.

Body boom can be further cut by cutting below 80 Hz for  acoustic guitar bottom “E” or 70 Hz, where a dropped bottom “D” string has been employed. If  you wish to cut treble via a graphic Equaliser, we suggest first trying around 2-4 kHz.

On “The Snake” or HE1/G2.NYL, we suggest backing off a mid control for steel strung instruments, or the popular smile shaped graphic equaliser.

9) MINIMISE FEEDBACK at very high volume levels, particularly where stage monitors are used, by inserting sound hole plug into sound hole. They offer the potential of 3-5dB  additional level before feedback and are particularly useful for the relatively problematic Acoustic Bass Guitar.   Beyond that we recommend Behringer Feedback Destroyer Rack Units.

Sound hole plugs may be constructed by using rubber adhesive to stick together 3 layers of mouse mat material, where the two outer layers are larger than sound hole but the inner is slightly smaller.

10)  STORAGE ADVICE - Headway suggests a foam lined hard case, such as the "Hiscox" to lower the risk of damage to instrument or pickup by storage at extreme temperatures, e.g. car boots, in continuous  direct sunshine.

11) LIABILITY - While such damage is unlikely, Headway Electronics cannot be held responsible for damage caused by leaking batteries, the subjection of its products to unreasonably high or low  temperatures, the use of its pre-amps with other pick-ups, or abuse of its products, or any musical instrument during fitting.
Headway will not be responsible for consequential  loss or damages, or damage due to misuse, accident or neglect. Headway retains the right to make such determination on its own inspection.

Since Headway products are powered solely by battery and operate entirely independently of mains based power sources, Headway cannot be held responsible for injuries or damage caused by electric shocks.

12)  PROBLEM PREVENTION:-

i) stop using mains gear immediately if even minor shocks are detected, and seek pro advice,

ii) have mains gear serviced regularly by professionals (see EU / Govt. Regs);

iii)  avoid venues with suspect wiring;

iv) route mains leads via regularly tested ‘Residual Current Circuit  Breakers’ (RCBs) and  surge filters;

v) where mikes are used, try to use DTI/ Government approved radio microphones;

vi)  On External “X” Series Systems:
(e.g. HE1/G2 ”X ) ensure that only good condition, high screen quality leads are used from instrument to external pre-amp (max.: 20’ / 6.1m) and the shorter the better!

13)  TROUBLE-SHOOTER CHECKLIST

i) Uneven string amplification, harsh or boomy sound - Pickup is usually not fitted/seated correctly or evenly, Seeing under Pro fitting instructions for techniques above to check problem & correct;

ii) intermittent or no signal –

(a) check battery snaps are fully pushed home and pinched on tight via female connectors on both terminals;
(b) check that jack plug is fully pushed home, socket terminals are not distorted and socket body is not too far sunk into end block to allow jack plug from reaching internal contacts,

(c) check that plug is not out of spec. & too long for socket by pulling out slightly, as far east plugs are often too inconsistent, featuring various lengths & tip profiles.  If this works, change jack plugs, or loosen hidden external inner hexagonal socket nut, at point where when fully tightened, visible end pin nut must slightly restrict entry of jack plug, in order to attempt proper terminal contact;

(d) avoid all jack plugs except Switchcraft (USA), Horizon (USA), Neutrik (Aus), 
Schurter/Rendar (UK) &  Deltron (UK

iii) weak, dull or distorted sound - change PP3 Battery for new Alkali or Lithium unit, / avoiding Zinc Carbon/Heavy Duty or rechargeable PP3’s or batteries leaking, or those reading less than 8 Volts, (particularly when under electronic load) ;

iv) interference on PA or Combo, such as hum -

(a) check that any tail piece is earthed to jack socket;

(b) change instrument/Guitar jack lead, or check /re-solder
earth connections;

(c) change signal routing to avoid earth loops or try earth lift switch;

(d) use mains filter on all mains inputs;

(e) access mains via different ring main from that of lighting;

(f) turn off other electrical/electronic devices.

If problems persist, contact your dealer or Headway.

IMPROVE-ISATION: Headway operates a policy of continuous improvement and reserves the right to alter specifications without notice.

Copyright:  Headway Partnership c2001
*All Rights Reserved.

14)   SYSTEMS PLANNED:

-  Circuits for Electric Guitar & Electric Bass Guitar;

- Systems for Violin, Cello,  Double Bass and raisable bridge instruments

- Magnetic Sound Hole Pickup for Acoustic Guitars

- Slider Pre-amp systems for acoustic Guitar

15) HEADWAY PRODUCTS AVAILABLE

HE1 Range & The Snake - Specialist Active Under Saddle Pickup systems tailored for:

Acoustic Guitar, Nylon Strung Guitar, Acoustic Bass Guitar, Mandolin, Bouzouki & Harp.

Options include:

On Board Controls,  Fixed EQ/No Controls,  External/Belt Mount Controls.

“Limpet” Range
- Easy fit range of 20mm Diameter low profile, high quality Ceramic Disc Contact Pickups.  Features Pickup screening, superior flexible co-axial cable, sturdy epoxy construction, damping/insulating layer and hardwood filter baffle to minimise boom and feedback.
Suitable for permanent internal or temporary external fitting.  Available singly or:

“Limpet Dual “ - Twin P/U’s wired in parallel to broaden sensing area and enrich sound;

“Limpet Plus”  - with Active Class “A” All Discrete component pre-amp for Low Impedance for consistent sound and performance across various cables, amps and other devices.  Also delivers smoother response and harmonically enriched Headway tone.

“Limpet Drum” & “Limpet Drum Plus” - Unique Open Percussion Pickups (Bodhran/Tabor/African etc.), easy fit rosewood housed Pickup Assembly, minimises feedback, moderates excessive rimshots and allows variations in tone, via adjustable thumb bolt pressure.

“The Band” - Revolutionary strap around body Violin Pickup, requires no modifications, no fitting charges, and no Pre-amp in vicinity of Instrument. Realistic sound, good feedback rejection, strong passive signal.

Validate your guarantee by sending back the card enclosed
with product.  Or find out more about Headway products from:

HEADWAY,
Units 4-5,
Home Farm Works,
Clifton Road,
Deddington,
Nr. Banbury,
Oxfordshire. 
OX15 0TP
UK


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